FAQ:
Frequently Asked Questions
How to cancel
recurring membership / customer FAQ / Account Info / Customer
Terms and Conditions
Customer Support
The CCBill Support
Department is available 24 hours a day, 7 days a week, 365 days
a year with live technical support.
Phone: 888-596-9279
Fax: (480) 449-8820
Customer FAQ
I forgot my user name / password: click here
Seach / Cancel subscription: click here
On this page
you can manage your account, send requests about your account, cancel, look up user names or passwords: ccbill customer service
To cancel your
account Click Here
If you experience
difficulties viewing your account information or cancelling your
subscription online, please contact our customer support department
by phone.
CCBill Customer
Terms and Conditions
Sign Up &
Subscription Info:
What is the
CVV2 thing I need to state when signing up?
It is a new thing
for your credit card safety. On the back of your credit card
you have some numbers, the CVV2 numbers are the three last digits
see
fig.
How will the billing appear on my credit card or bank statement?
"CCBill.com"
will appear on your credit card billing statement or bank statement
for all charges made.
I am having
trouble signing up and I know I have a valid credit card.
In almost every
case for such a decline, there was a typo or a field not entered.
Our security measures to protect your credit card prevent anyone
from entering incorrect information. If you are still getting
declined after several attempts, use another card, if you have
one, or disconnect and dial in again after a while so that you
will not be declined based on too many attempts on the same card
from the same computer during a specific time.
Still having
problems after this? Contact CCBill support. https://www.ccbill.com/system/support.cgi
Or, send us an
email support@ClaudeChristian.com and we will send you
instructions how to sign up without credit card.
What if subscription
prices change?
The monthly cost
will remain the same for you for the life of your membership,
no matter if the prices have been changed. This also is valid
for recurring membership.
What is the
best deal for becoming a member?
If you want to
do a bargain, then sign up for 3, 6 or 12 month.
You can also
stay member using the recurring membership option.
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